Legal
Privacy Policy
This policy explains how popmaker collects, uses, and protects personal information when you use our AI creation services.
Introduction
This Privacy Policy explains how popmaker collects, uses, and protects personal information when you use our AI creation services.
Information we collect
We may collect account information such as your name, email address, profile avatar, login provider information, subscription status, billing records, product usage, token balance, and customer support messages.
AI content
When you use AI chat or generation features, we process the prompts, messages, uploaded inputs, generated outputs, and related metadata needed to provide the service, improve reliability, prevent abuse, and maintain your account history.
Payments
Payments are completed through VexUtopia hosted checkout. VexUtopia and its payment partners process the payment and fraud-prevention data needed for the selected method. We do not receive or store full payment card details.
Payment provider privacy role
VexUtopia and the selected payment rail may process payment identity, transaction, location, compliance, and fraud-prevention data under their applicable policies. popmaker receives only the information needed to confirm and support the purchase.
How we use information
We use information to provide the service, authenticate users, process purchases, manage subscriptions and tokens, prevent abuse, improve product reliability, respond to support requests, and comply with legal obligations.
Sharing
We may share necessary information with service providers such as hosting, authentication, analytics, AI infrastructure, and payment processors. We do not sell personal information.
Data retention
We retain information for as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce our terms.
Your choices
You may contact us to request access, correction, deletion, or export of your personal information, subject to legal and technical limitations.
Contact
For privacy requests, contact [email protected].
Usage analytics
We use self-hosted analytics to understand page visits and product usage. We do not collect prompts, chat text, passwords, tokens, cookies, or payment card details.